| |
Lextreme Parts Return Policy
-
No Cooling Off Period:
Once you placed your order and decide to cancel your order.
There will be a 15% process fee. No exception.
No return or refund after products are delivered. We usually don't stock all
of the parts and we would have to special
made or order parts just for you. Please understand
we are not an online company. This is my hobby and
this is how I am help my members.
-
Shipping Fee:
The fee listed in paypal is for shipping with the United
States. Out of the country shipping will be determined
before shipping. I can and will show you the exact
shipping cost. We do not make money on shipping and at
the same time we don't want to loose money on shipping. We are here to help, not to make money of international
shipping.
-
Wrong Parts: Please contact me as soon as possible if the parts are
wrong. I will be happily to replace the proper part
for you.
-
Delay:
If for some reasons the parts are delay, I will email to
inform you about the situation. Please allow 3-4 weeks
for international purchases. I keep contact with my
buyers all the time to keep them up to date on their
purchases.
-
Refund: For
some reasons refund is mutually agreed with both
parties. The refund will be full less of paypal
and shipping fee. The
current paypal fee is 2.9% plus $0.50 and 10 dollars for
shipping. For example,
the purchased price was $100 USD. The refund will be
2.9% plus .50 less then the original paid price. The
final refund will be $86.6 USD.
-
Core Refund:
All core must be return with 30 days of delivery.
After 30 days we have the right to refuse core return.
-
Unsatisfied Customers:
This rarely happen, but for some reasons you are
dissatisfied with my service or products, please let me know
asap. We can solve issues offline.
-
Rights Reserved:
Lextreme.com
reserved the right to sell any Lexus-Toyota parts to
anyone!
*Note: The shipping
fee you just paid is for US domestic shipping only.
Out of the county shipping might extra. I will email
you the final shipping fee before shipping. I normally
shipping via air and should get your country within 7-10
days from the shipping date.
Most of our transactions go
very smooth. This is just some playground rules we
must be open about. Once again, thank you for your
purchase and your support to our site and forum. I
will do my very best to make my customers happy.
Sincerely,
David Phan
Site Admin |
